📌 FAQ – Peaceful SeeSide Psychology

​

1-Do online psychology sessions in Australia qualify for a Medicare rebate? Yes. If you have a **GP Mental Health Care Plan (MHCP)** and see a **Registered Psychologist**, you may be eligible for a Medicare rebate. * Please note: **Counsellors** and **psychotherapists** are not covered by Medicare. 

2- Is couples therapy covered by Medicare?

 No. Medicare rebates apply only to individual sessions with a registered psychologist. However, some private health insurance providers may offer partial rebates for couples therapy.

​

3- Can I book a session if I am outside Australia?

 Yes. We provide online psychology sessions worldwide. Services are currently available in English and Persian, with more languages to come. Payments are made securely online.

​

4- What languages are available for therapy?

 Sessions are currently offered in English and Persian (Farsi). This allows you to express yourself in the language you feel most comfortable with.

​

5- How long is each session?

 All sessions are standard 45 minutes.
For couples therapy, we may extend the session slightly (an additional 5–10 minutes) if needed.

​

6- How many sessions will I need?

This depends on your individual needs and goals. Some people notice changes after a few sessions, while others benefit from longer-term therapy. In your first session, your psychologist will discuss a tailored treatment plan with you.

​

7- What payment options are available?

 You can pay via Australian bank card, direct transfer (bank transfer), or secure online payment. If you are eligible for Medicare, we can process your rebate directly on your behalf.

8- What is your cancellation policy?

Please give at least 24 hours’ notice if you need to reschedule or cancel your session. Late cancellations or no-shows may be charged the full session fee.

9- Will my information remain confidential?

Yes. All sessions are confidential and comply with AHPRA regulations and the Australian Privacy Act. Information is only shared in exceptional circumstances (e.g., serious risk of harm to self/others, or legal requirements).